Early versions of Windows 95 or NT did not include the component so you will need to download and install it. Instructions can be found in knowledgebase article 140980 provided by Microsoft.
All newer versions of the MS Windows operating systems include the component on the installation CD so it can be installed directly from the control panel.
The Windows XP "fax and image viewer" which displays TIFF images is built into the OS. You do not need to install it.
You may also install the AlternaTIFF viewer at this link. Just follow the instructions provided on the website to download the ActiveX control for Internet Explorer. If you have already installed Alternatiff and it is not working, first try to reactivate it by selecting this Link.
QUICKTIME includes a plugin viewer for the www browser which is installed but doesn't advertise it's presence. It can be identified by a blue circle appearing for a moment in the viewer window. If you choose to un-install QUICKTIME you must shut down the web browser before un-installing and select the "remove all" option when the application prompts to remove the application.
The latest version of QUICKTIME (version 6.5) has a feature which will allow you to specify which image types should be associated with the application. If you want QUICKTIME to remain on your system install the latest version, then configure it to not associate with TIFF still images. You configure it by right clicking the Quicktime Icon on the taskbar, select "Quicktime Preferences" select "File Type Associations" from the pulldown menu, select the "File Types" button, click on the "+" sign to the left of "Images - Still image files", uncheck the box for "TIFF image file" and hit the "Apply" button.
Another problem which is experienced frequently is actually a Microsoft distributed "feature". Microsoft patches to the WIN9x, NT and 2000 operating systems distributed in 2002 broke the viewer operation. This is discussed in Microsoft Article 325192. A workaround was provided in Microsoft Article 319829.
If the www browser has been displaying images but suddenly stops working you might want to try removing cached temporary internet files. We have experienced incidents where Microsoft IE does not clean up the temporary files correctly when they are opened by an external application like a TIFF viewer. Eventually, the cache limit is reached and the browser won't allow additional files to download. You can remove these files by selecting from the pulldown menu at the top of Internet Explorer "Tools", "Internet Options", and hitting the "Delete Files" button. You can hit the "Settings" button and change the setting to "Every visit to the page" to reduce the potential for this problem.
You can also use /cgi-bin/docbare.exe?Folder=wrnum# to create a list of documents to download (this application does not generate other links, just links to documents). It can be used in conjunction with wget to download a template file which does not need to be edited before using the template file to download images in the folder. DOCBARE can also be used to create local links to documents organized as a folder. Add &Local=YES to the end of the URL above to create a web page listing of documents with links which are at the local machine level (there is no path to documents, just the file name).